I have been called unfriendly and a bitch today at work. :(
Only because i said that it was past closing time and we were not able to help a family of customers any further.
The woman stood there for ages waiting for a vacuumcleaner and vacuumbags to be picked up from the back, when i already had announced that we were closing in 15, 10 and 5 minutes. Everything was closed up, the back was closed, showcases were opened up and i called my colleagues to ring up their tills.
'Well, it seems that you don't want to sell us anything.”